Catalog FAQs

Why do some items now have a 7-day lending period?

As of September 8, 2015, DVDs with only 1 or 2 discs, all Blu-rays, and all music CDs now have a lending period of 7 days. This change allows the library to get more of these popular items into the hands of library users with shorter waiting times. CD Audiobooks and DVD sets with 3 or more discs will continue to check out for 21 days. Please contact your branch or ask a librarian if you have any questions.

How do I cancel a hold or change a hold pick up location?

If you are still in the queue for a hold you may cancel it by logging in to your account. If the item is in transit or currently available for pick up at a branch, please contact a librarian to cancel the hold or to change the pick-up location.

Can I suspend a hold?

Patrons may suspend their hold requests. By suspending a hold, patrons will keep their place in the hold queue and the request will not be filled until the hold is unsuspended. Holds can be suspended indefinitely or can be set to resume on a particular date.

Hold items that are already in transit to or have already arrived at the destination branches cannot be suspended. To cancel a hold on an individual item, please contact a librarian.

I want the most recent items to appear first in the search result list.

Search results are based on relevance. If you would prefer to see the most recent items first select 'Publication Date: Newest to Oldest' from the sort dropdown menu.

Log in to your account:

Please use your full library card barcode with no spaces.

Forgot your PIN?

Your PIN is usually the last 4 digits of your phone number. If you have an email address on file, reset your PIN here. If your email address is not on file, please visit any Washoe County Library location with your library card for assistance.

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Washoe County Library System

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