When she is out of a job just in time for the holidays, Carmen, with little cash and few options, is forced to move in with her perfect sister where she takes a job at a book store that desperately needs her help—and helps her in return.

"Life is sweet for Issy Randall, owner of the Cupcake Cafe. Taught how to bake by her beloved late grandfather, she is proudly carrying on the family tradition with her London eatery. Not only is business thriving, the icing on the cupcake is that she also happens to be head over heels in love. Plus she's surrounded and supported by close friends, even if her cupcake colleagues Pearl and Caroline don't seem quite as upbeat about the upcoming season...