Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities
(Book)

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Published
New York : McGraw-Hill, [2008].
Physical Desc
xi, 226 pages ; 21 cm.
Status
Senior Center Library - Adult Nonfiction
158.26 BENJAM 2008
1 available

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Published
New York : McGraw-Hill, [2008].
Format
Book
Language
English

Notes

Description
Hundreds of ready-to-use phrases for handling conflict, confrontations and challenging personalities. Perfect for managers and volunteer leaders--anyone who deals with irrational, emotional, negative, upset or unhappy people. This guide can be a real lifesaver--on the job, at meetings, anywhere.

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Citations

APA Citation, 7th Edition (style guide)

Benjamin, S. (2008). Perfect phrases for dealing with difficult people: hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities . McGraw-Hill.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Benjamin, Susan, 1957-. 2008. Perfect Phrases for Dealing With Difficult People: Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations, and Challenging Personalities. McGraw-Hill.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Benjamin, Susan, 1957-. Perfect Phrases for Dealing With Difficult People: Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations, and Challenging Personalities McGraw-Hill, 2008.

MLA Citation, 9th Edition (style guide)

Benjamin, Susan. Perfect Phrases for Dealing With Difficult People: Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations, and Challenging Personalities McGraw-Hill, 2008.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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