In a small town, everyone knows everyone elses business . . . Nobody knows the people of Wooster, Ohio, better than switchboard operator Vivian Dalton, and shed be the first to tell you that. She calls it intuition. Her teenage daughter, Charlotte, calls it eavesdropping.Vivian and the other women who work at Bell on East Liberty Street connect lines and lives. They arent supposed to listen in on conversations, but they do, and they all have opinions on what they hearespecially Vivian. She knows that Mrs. Butlers ungrateful daughter, Maxine, still hasnt thanked her mother for the quilt she made, and that Ginny Frazier turned down yet another invitation to go to the A&W with Clyde Walsh. Then, one cold December night, Vivian listens in on a call between that snob Betty Miller and someone whose voice she cant quite place and hears something shocking. Betty Millers mystery friend has news that, if true, will shatter Vivians tidy life in Wooster, humiliating her and making her the laughingstock of the town.Vivian may be mortified, but she isnt going to take this lying down. Shes going to get to the bottom of that rumorget into it, get under it, poke around in the corners. Find every last bit. Vivian wants the truth, no matter how painful it may be.But as Vivian is about to be reminded, in a small town like Wooster, one secret usually leads to another. . . .