Washoe County Library System

Like Leadership and Self-Deception, The Arbinger Institute's first book, The Anatomy of Peace has become a worldwide phenomenon - not because of a media blitz, movie tie-in, or celebrity endorsement, but because readers have enthusiastically recommended it to colleagues, relatives, and friends. The Anatomy of Peace asks, What if conflicts at home, conflicts at work, and conflicts in the world stem from the same root cause? What if we systematically...

"Drawing on advice from the world's leading experts on conflict and communication--from hostage negotiators to marriage therapists to peace activists to rhetoricians--journalist Ian Leslie describes how to turn arguments and conflict into productive disagreements and restore civility to professional, public, and private discourse"--

An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom insteadeven without others cooperation. A founding CEO and his top salesperson are engaged in a heated clash over her compensation package.A mother and daughter are locked in a nasty cycle of blame and attack. A high-profile executive team is struggling with aggressive...

"Who hasn't had to deal with a jerk at work? Whether it's a toxic team member who loves nothing better than to suck the life and excitement out of her colleagues or a bad boss who causes his employees to constantly dream of telling him to 'Take this job and shove it!' or the difficult co-worker who isn't happy unless the office is filled with mayhem and drama, we've all had to deal with people on the job we would rather not. Based on proven approaches...

"For anyone pulling their hair out over an irritating colleague who's not technically breaking any rules, a hilarious guide to getting difficult people off your back from NYU psychology professor Tessa West. Ever watched a coworker charm the pants off management while showing a competitive, Machiavellian side to the lower ranks? The Kiss-Up/Kick-Down coworker doesn't hesitate to throw peers under the bus, but their boss is oblivious to their bad behavior....

When best friends get mad over a game of chess, one strikes out and the other reminds him that they should use their words, not their fists, when they disagree. Includes activity ideas for parents and children.

When Bree and Fancy Nancy have a jewelry swap, Nancy begins to miss the old charm bracelet she gave away. Fancy Nancy has so many jewels that her jewelry boxes are overflowing! But when she and Bree decide to have a jewelry swap, Nancy starts to miss her old charm bracelet. Nancy wants to ask for it back, but what if Bree wants to keep it?