Washoe County Library System

From the Publisher: Everyone knows that high IQ is no guarantee of success, happiness, or virtue, but until Emotional Intelligence, we could only guess why. Daniel Goleman's brilliant report from the frontiers of psychology and neuroscience offers startling new insight into our "two minds"--the rational and the emotional--and how they together shape our destiny. Through vivid examples, Goleman delineates the five crucial skills of emotional intelligence,...

Explores the nature of human relationships, finding that humans are "wired to connect," and bringing together the latest research in biology and neuroscience to reveal how one's daily encounters shape the brain and affect the body. "Humans have a built-in bias toward empathy, cooperation and altruism, provided we develop the social intelligence to nurure these capabilities in ourselves and others.

Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise. Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization,"...