Washoe County Library System

We've all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and capability from the people around them and always needs to be the smartest person in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When...

Whether you want to win that new account or inspire your family and friends, bestselling author and acclaimed speaker Mark Sanborn shows us how to make every performance count.

Every day, we are called to perform— at work, at home, in our communities. But is it possible to make every performance outstanding, the kind that leaves people applauding for an encore?

Mark Sanborn, leadership expert and bestselling author of

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In this parable, a fictional manager is responsible for turning a chronically unenthusiastic and unhelpful department into an effective team. Down the street from her office is Seattle's Pike Place Fish, a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying simple lessons learned from the fish market, our manager discovers how to energize those who report to her and effect...

Looks at today's rapidly changing work environment, providing a timely update to the author's seminal book on performance management (From book jacket).

Primed to Perform proves that the highest-performing cultures are built on a simple truth: why people work affects how well they work. Great organizations inspire the three most powerful motives for work---play, purpose, and potential--and eliminate the three most destructive--emotional pressure, economic pressure, and inertia. They create total motivation (ToMo). Total motivation cultures create the highest-performing employees and the most adaptive...

Argues that leaving decision making entirely to company leaders is a mistake and that giving decision-making power to people at all levels will energize a company and tap into its full potential.