Washoe County Library System

"A book about how to use words in a way that is most persuasive"-- "Almost everything we do involves words. Words are how we persuade, communicate, and connect. They’re how leaders lead, salespeople sell, and parents parent. They’re how teachers teach, policymakers govern, and doctors explain. Even our private thoughts rely on language. But certain words are more impactful than others. They’re better at changing minds, engaging audiences,...

"In our current political climate, it seems impossible to have a reasonable conversation with anyone who has a different opinion. Whether you're online, in a classroom, an office, a town hall -- or just hoping to get through a family dinner with a stubborn relative -- dialogue shuts down when perspectives clash. Heated debates often lead to insults and shaming, blocking any possibility of productive discourse. Everyone seems to be on a hair trigger....

Details a program for improving communication between parents and children, providing sample dialogues and role-playing exercises. "This bestselling classic by internationally acclaimed experts on communication between parents and children includes fresh insights and suggestions, as well as the author’s time-tested methods to solve common problems and build foundations for lasting relationships, including innovative ways to: · Cope with your...

Explains how the unending, constantly evolving challenges of business can be better served through an "infinite mindset," sharing inspiring examples of how a shift in perspective can promote stronger, more enduring organizations. "In finite games, like football or chess, the players are known, the rules are fixed, and the endpoint is clear. The winners and losers are easily identified. In infinite games, like business or politics or life itself,...

"All new material on social intelligence, personal boundaries, brain research, handling criticism, assertiveness in email and social networks, expressing anger, overcoming social anxiety, being persistent, what to do when assertiveness doesn't work."--Cover.

All Sophie wants for her birthday is a pet giraffe, but as she tries to convince different members of her rather complicated family to support her cause, each tells her she is using too many words until she finally hits on the perfect one. Includes glossary.

"For anyone who wants to be heard at work, earn that overdue promotion, or win more clients, deals, and projects, the bestselling author of Captivate, Vanessa Van Edwards, shares her advanced guide to improving professional relationships through the power of cues. If you've ever been interrupted in meetings, overwhelmed in presentations, or even felt awkward during interactions, it's not you, it's your cues! Becoming fluent in the language of cues-the...

With the help of her animal friends, Daine fights to save the kingdom of Tortall from ambitious mortals and dangerous immortals. Daine's magic must save her friendsboth wolf and humanin this second book of the Immortals series, featuring an updated cover for longtime fans and fresh converts alike, and including an all-new afterword from Tamora Pierce. When Daine is summoned to help a pack of wolvesdear friends from her old villageshe and Numair travel...

Explores ways in which animals communicate with each other using colors, patterns, smells, movements, vibrations, sounds, and electricity for a variety of messages.