Washoe County Library System

Like Leadership and Self-Deception, The Arbinger Institute's first book, The Anatomy of Peace has become a worldwide phenomenon - not because of a media blitz, movie tie-in, or celebrity endorsement, but because readers have enthusiastically recommended it to colleagues, relatives, and friends. The Anatomy of Peace asks, What if conflicts at home, conflicts at work, and conflicts in the world stem from the same root cause? What if we systematically...

"A guide for parents whose adult children have cut off contact that reveals the hidden logic of estrangement, explores its cultural causes, and offers practical advice for parents trying to reestablish contact with their adult children"--

"Conflict is everywhere-in our homes, at work, in our social media feeds. But conflict isn't inherently bad... in fact, it's a normal and healthy part of human relationships. Mediation expert Gabrielle Hartley argues that we've forgotten that disagreementis normal and even necessary in our relationships; instead, we've normalized a zero-sum approach to interpersonal conflict and prioritized "winning" at all costs. The Secret to Getting Along (and...

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them—people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and...

Let's face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, "Just Listen, " Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough...

"Drawing on advice from the world's leading experts on conflict and communication--from hostage negotiators to marriage therapists to peace activists to rhetoricians--journalist Ian Leslie describes how to turn arguments and conflict into productive disagreements and restore civility to professional, public, and private discourse"--

An essential modern parenting guide for restoring trust and security to your home life from renowned psychiatrist and Dr. Phil Show regular, Dr. Charles Sophy. Over the last twenty years, Dr. Charles Sophy has been a staple on The Dr. Phil Show, where he has guided and coached millions of people begging for assistance with parenting their children. From conflict resolution to substance dependence, Dr. Sophy is the one with the answers. Now, in Family...

Everyone experiences anger from time to time, but when left unchecked or unbridled, this normal human emotion can become disruptive and damage relationships. If you're ready to stop letting anger control your life, turn to Anger Management For Dummies. This trusted source gives you tools to identify the source of your anger--whether it's fear, depression, anxiety, or stress--and offers ways to deal with the "flight or fight" instinct that anger produces,...

"The fastest way to indestructible relationships is to become good at working through conflict, together. Conflicts in our closest relationships are scary because so much is at stake. If the conflict doesn't go well, we could lose our marriage, our family or our job, all connected to our security and survival. So we do just about anything not to lose those relationships, including avoid conflict, betraying ourselves or becoming dishonest. Unresolved...