Outsourcing: Managing Service Transition.
(eVideo)
Author
Contributors
Published
Carpenteria, CA linkedin.com, 2021.
Status
Description
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Format
eVideo
Language
English
Notes
General Note
1/25/202112:00:00AM
Participants/Performers
Presenter: Bob McGannon
Description
Learn how to evaluate effective transition plans for shifting services from the client's environment to an outsourcer, or from one outsourcer to another.
Description
The transition of services from the client to the outsourcer is the first, most significant "moment of truth" in an outsourcing engagement, and it?s more difficult than most people realize. Stumbling blocks abound. In this course, instructor Bob McGannon discusses the overall approach to successful transitions, how to handle personnel transitions, and when the client should keep critical skills in house. He goes over the human factors that you?ll need to manage during transitions, along with how to work with remote and overseas personnel. He reviews the complications of transferring assets and managing service levels during the transition period. Bob talks about the conditions for declaring the transition a success, and then he concludes with a case study exercise to evaluate possible approaches to a transition. Note: This course was created by Bob McGannon. We are pleased to host this training in our library.
System Details
Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
Citations
APA Citation, 7th Edition (style guide)
McGannon, B. (2021). Outsourcing: Managing Service Transition . linkedin.com.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)McGannon, Bob. 2021. Outsourcing: Managing Service Transition. linkedin.com.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)McGannon, Bob. Outsourcing: Managing Service Transition linkedin.com, 2021.
MLA Citation, 9th Edition (style guide)McGannon, Bob. Outsourcing: Managing Service Transition linkedin.com, 2021.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
202a4137-25c2-9095-a00d-3081ada9a272-eng
Grouping Information
| Grouped Work ID | 202a4137-25c2-9095-a00d-3081ada9a272-eng |
|---|---|
| Full title | outsourcing managing service transition |
| Author | mcgannon bob |
| Grouping Category | movie |
| Last Update | 2022-07-12 21:21:31PM |
| Last Indexed | 2024-05-15 02:09:29AM |
Book Cover Information
| Image Source | sideload |
|---|---|
| First Loaded | Sep 4, 2023 |
| Last Used | Apr 1, 2024 |
Marc Record
| First Detected | Mar 22, 2021 12:00:00 AM |
|---|---|
| Last File Modification Time | Aug 03, 2021 03:57:07 AM |
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